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Shipping, Delivery & Refunds


Delivery Times

Please Note: There may be shipping delays due to the current situation with COVID-19. These circumstances are out of our control and we cannot guarantee orders will be received in the exact time periods listed below. 

Order processing and verification typically takes 1-4 business days depending on demand levels and product shortages.

The expected time of arrival is 12-21 business days. 

You will always receive an email once your order is processed as well as a tracking number. 

Changes To Orders

Once an order is placed, we can add, remove, or change any items/addresses in the order only if it has not been shipped out. Once an order has been shipped, we cannot change anything regarding the order.

Incorrect Addresses

In the event that a delivery address is submitted incorrectly when an order is placed, we assume no responsibility and cannot ship out a replacement package or refund these orders. 

If you realize that you submitted an incorrect address at the time of your order, please email us through our Contact Us page to notify us immediately. We can only correct the address if the order has not been shipped out yet.

Lost or Stolen Packages

We assume no responsibility for lost or stolen packages and cannot ship out any replacement packages or refund these orders. 

Please contact the shipping carrier directly if you have not received your package or cannot locate it. 

Refunds

We can offer a full refund of your order if it has not been shipped out, After an order is shipped, we are unable to provide a refund for your order.

Cancellations

Once an order is placed, it can be cancelled only if the order hasn't been shipped out yet.

Please contact us via our contact forum if you have any other question! Our team is happy to help you 24/7.